The Westin Washington, D.C. City Center (01/01-03/17)
January 3, 2017
Grandma’s Hotel Review
We stayed at The Westin Washington, D.C. City Center from Sunday, January 1, 2017 and checked out on Wednesday, January 3, 2017. This hotel is located in downtown business district of the city, so it’s not within walking distance to any tourist attractions (which we knew, so that’s okay with us.)
Upon arrival we were met with smiling faces at the check-in desk. The check-in process was painless and the gentleman at the front desk said he’d put us in a very nice room. (Not his exact words, but something about a premium, high floor room… I don’t even remember.) What I do remember was making my way down a long hallway, turning down a tiny corridor and ending up at a door tucked into a corner. The room was very small and faced a brick wall… and if you looked out the window, you had the premium view of dumpsters. Yea, dumpsters. Yuck. This is the kind of room you expect when booking via Priceline. Except, I didn’t book through Priceline. I booked through Starwood and I’m a SPG member (and not to mention, I am loyal to this brand!) Well, let’s just say that that hour and a half trek from the Dulles Westin to this Westin had me cranky and tired, but I marched my butt back down to the check-in desk and asked him if that’s the kind of premium room they give to all of their loyal SPG guests? He seemed confused. I asked if there were possibly worse rooms available, as in what on Earth do you put Priceline customers in? He again appeared confused. So, I simply stated that I would like another room that isn’t overlooking dumpsters and that will not make me claustrophobic. I even offered to pay more if necessary. He changed our room to one that overlooked a city street that was a little bit larger. He did not charge us extra, nor did he make any comments about what had just happened.
Our stay was uneventful. We didn’t order room service or eat at their restaurant, so we cannot give any reviews of their food. The room was clean with all the usual amenities. There is no pool at this hotel and I had a very upset boy on my hands because he really really wanted to swim. How I missed that when I was booking this hotel I have no idea as I usually pay attention to the hotel amenities. The guests at this hotel seemed to either be business travelers or young hipsters.
The wrap up: Nice hotel, nice staff, but not a good fit for us. Price was great – I found a lower price online and submitted a Best Price Guarantee claim form. They accepted my claim and we got this hotel for $85 per night.
Will you be back? No – but only because it really isn’t conveniently located for us, nor does it have the amenities we prefer. (i.e. no pool and not really kid-friendly.)